1. Agreement to Terms

By accessing or using LogLumin ("the Service"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the Service.

2. Description of Service

LogLumin provides LLM crawler analytics and monitoring services. We analyze server logs to help you understand how AI agents interact with your website content. The Service includes dashboard access, log file processing, anomaly detection, and reporting features.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account.

You must be at least 18 years old to use this Service
You are responsible for maintaining the confidentiality of your account
You agree to notify us immediately of any unauthorized access
One person or legal entity may not maintain more than one account

4. Acceptable Use

You agree not to use the Service to:

Violate any applicable laws or regulations
Upload or transmit viruses or malicious code
Attempt to gain unauthorized access to our systems
Interfere with or disrupt the Service or servers
Use the Service for any unlawful or fraudulent purpose
Harvest or collect user data without consent

5. Subscription and Payments

Some features of the Service require a paid subscription. By subscribing:

You authorize us to charge your payment method on a recurring basis
Subscription fees are billed in advance on a monthly or annual basis
You may cancel your subscription at any time through your account settings
Cancelling stops future charges and you keep access until the end of the period you have already paid for
We do not refund part-used periods, but if something on our side prevented you from using the Service, contact us and we will put it right

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as detailed in our Privacy Policy. We process server logs that you upload, and we take reasonable measures to protect this data.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by LogLumin and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain all rights to the data you upload to the Service.

8. Limitation of Liability

To the maximum extent permitted by law, LogLumin shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from your use of the Service.

9. Disclaimer

The Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the Service's operation, availability, or the information, content, or materials included therein.

10. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms, please contact us at our contact page.